Error: "Setup not found."

This guide will walk you through how to fix this error: "Setup not found".

Re-authenticate

To begin with, please re-authenticate the data source by following one of the guides below:

Supermetrics for BigQuery: How to re-authenticate a BigQuery connector

Supermetrics for Datawarehouse and Cloud Storage: How to re-authenticate a Data Warehouse and Cloud Storage connector


Incognito/different browser

If the error persists, please re-authenticate the data source in another browser (eg: from Chrome to Firefox etc.) and if that doesn't help, please do the same in incognito mode.


Clear browser's cache/cookies

Clear your browser's cache and cookies. Use the following links to find instructions for your browser.

Apple Safari 

Google Chrome

Mozilla Firefox

Microsoft Internet Explorer

Microsoft Edge


Forcing a refresh for account data

In some cases, you will need to force a refresh for account data by following the steps from this guide: 

Forcing a Refresh for Account Data


Further assistance

If you continue to have issues after trying the above actions, please submit a request to support with the details of the issue and we will assist you.



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