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About Facebook Ads high API utilization errors

When too many people use Facebook Ads in the same time period, there’s a chance some Supermetrics users with an expired trial license will see this error:

  • Due to high Facebook Ads API utilization at the moment, only paying users can run queries right now. Please try again later. Sorry.

If you're on a paid license, or you wish to extend a demo license, follow the steps in this article to resolve the issue.

Additionally, if you have multiple teams working in Supermetrics, with some assigned to demo licenses and some not, we recommend merging your teams to reduce complexity.

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