How to manage your Supermetrics team

In most subscriptions, adding a new member to a team does not grant access to a subscription. To use the subscription, the team member needs to be added to the subscription. Learn more about subscription management.

Make sure that your modification count allows you to assign the subscription to the new user. Learn more about the modification count.

Step 1: Invite the user to the team

1. Go to the Team page on the Supermetrics Hub. Check from the top bar that you're in the right team.
2. Click + Invite team members.
3. Fill in the new member's Google or Microsoft email address. 
4. Select their role (this only impacts subscription management and billing information).
5. Click Invite.

You'll see the status of the new invitation in the Sent invitations pending section. Once the new team member has accepted the invitation, you can assign subscriptions to them.

The new team member will receive an email from Supermetrics inviting them to join the team. Once the new team member clicks the Accept invite and join team link in the email, they're taken to the Hub and are asked to log in. After logging in, they'll see the teams they're members of and can select a team to work with. If they log in to Hub without clicking the link in the email, they'll see the pending team invitations in the list of teams.

Step 2: Assign subscription to the new team member

1. Go to the Subscriptions page on the Supermetrics Hub. Check from the top bar that you're in the right team.
2. Select the subscription you'd like to reassign.
3. Under Users, unassign the current user/email address.
4. Click Assign user and select the user you want to assign the subscription to.

1. Go to the Team page on the Supermetrics Hub. Check from the top bar that you're in the right team.
2. Find the member to change in the list, click the 3-dot menu, and click Edit user role.
3. Select the new role.
4. Click Save role.

If you want to change their email address, remove it and add a new one.

If you're an Admin or Owner of the team, you can change the team name.
A Supermetrics user account is used as a team's name unless otherwise specified.

1. Go to the Team page on the Supermetrics Hub. Check from the top bar that you're in the right team.
2. Next to the current team name, click the pencil icon.
3. Type the new team name into the field.

   Make sure you give the team a unique name. Errors can occur if one team has the same name as another. Please make your team names unique to prevent this.

4. Click the checkmark icon to save.

1. Go to the Team page on the Supermetrics Hub. Check from the top bar that you're in the right team.
2. Find the member to remove from the list, click the 3-dot menu, and click Remove user.
3. Click Delete user.