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How to refresh your account data

If you’ve recently made changes to your Supermetrics queries for a particular data source — like adding new accounts, custom metrics, or new segments, for example — but they’re not showing in your reporting, you should refresh your account data.


Instructions

  1. Log in to the Supermetrics Team Site.
  2. In the bottom left corner, click Accounts and licenses.
  3. Click Licenses.  
  4. Click Manage to select the license you'd like to look into.
  5. Scroll down to Data sources & accounts.
  6. On the right side, click Refresh account list.
  7. Finally, reauthenticate the data source to re-establish its connection to Supermetrics.


Clear cache in Data Studio

In Data Studio, you can clear the cache for some data sources. 

  1. Click the Edit icon  next to your data source (or click ResourceManage added data sources and click Edit there).
  2. Click Edit connection.
  3. Scroll down, and click the highlighted link.

  4. Refresh the connector configuration page in Data Studio.

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