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How to update your credit card details

You can update your credit card details on the Supermetrics Hub.


Note that to update your credit card details:

  • You must be an Admin or Owner of the team — learn how to change your role.
  • You're paying by credit card. (If you pay with PayPal, please change credit card details directly from your PayPal account.)
  • The license must have been active, or have expired, within the last 27 days.


Instructions

  1. Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
  2. Find the license you'd like to view, and click the license.
  3. Under Payment method, click Change card.
  4. Enter the new credit card information.
  5. Click Save.

Please note that Stripe will make your next scheduled payment with your updated credit card information. There may be a short delay between the credit card update and the license renewal.

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