Before you begin
- You must be an Admin or Owner of the team — see this article to change your role.
- You must be assigned to the license as a user — see this article to assign yourself to the license.
- You are paying by credit card. (If you pay with PayPal, please change credit card details directly from your PayPal account.)
- The license must have auto-renewal enabled.
- The license must have been active, or have expired, within the last 27 days.
- Log into the Supermetrics Team Site.
- Check that you’re in the right team in the upper right-hand corner.
- In the bottom left, click Accounts and licenses.
- Click Licenses.
- Find the license you'd to update, and click Manage.
- Under Payment details, click Update card details.
- Enter the new credit card information.
- Click Submit.
Please note that Stripe will make your next scheduled payment with your updated credit card information. There may be a short delay between the credit card update and the license renewal.