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LinkedIn Ads: Permissions troubleshooting guide

You might encounter this error when pulling data from LinkedIn Ads with Supermetrics:

  • Member does not have author access to view UserGeneratedContent

This happens because, while most LinkedIn Ads metrics only require a LinkedIn Ads account for access, most Creative-level metrics require the account to have any Page Admin role (Super Admin, Content Admin, etc.)

Learn more in LinkedIn Ads’ documentation

Impacted fields

These fields can’t be pulled without Page admin access:

  • Creative ID
  • Creative status
  • Creative type
  • Creative Direct Sponsored Content name
  • Creative title
  • Creative text
  • Creative destination URL
  • Creative reference type
  • Creative reference ID

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