If you are a self-serve customer whose license is paid using a credit card, you can add more users, data sources, or data source accounts to your Supermetrics license at any time on the Supermetrics Hub. You can also upgrade your Supermetrics package.
Instructions
Add more users
- Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
- Select a license you want to modify.
- At the top of the Users table, click Add more.
- Select the number of additional user seats and proceed to payment.
- After payment, assign the new user to the license, and click Save.
Add more data sources
- Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
- Select a license you want to modify.
- Scroll down to the Data sources & Accounts table.
- Click Add data sources.
- Select a data source to add to your license, and proceed to payment.
- After payment, you can connect to the data source from the Hub or start using the data source directly in your destination. Take a look at our data source connection guides for instructions.
Add more data source accounts
- Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
- Select a license you want to modify.
- Scroll down to the Data sources & Accounts table.
- Click Increase account limit.
- Select the number of accounts and proceed to payment.
Upgrade your package
You can also easily upgrade to a higher tier package.
- Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
- Select the license for the product you'd like to upgrade.
- In the top left, select Upgrade.
- Select the package of your choice.
Upgrade to a modern package
We made changes to our packages in November 2024. If you're looking to upgrade your old package to the ones we currently offer, follow these instructions.
- Go to the Licenses page on the Supermetrics Hub. Check from the top bar that you're in the right team.
- Select the license for the product you'd like to upgrade.
- Select Upgrade to new subscription.
- Now, you can select your billing cycle in the top right-hand corner. From here, you can upgrade your license to a modern package.
Custom packages
We offer advanced features as part of custom packages. Our sales team will be happy to work with you to build a plan that meets your exact needs.
Contact us if you'd like to add any of these features to your license:
- Premium data sources
- More than 5 license users
- More than 20 data source accounts