This guide will walk you through how to authenticate or reauthenticate Shopify in Supermetrics for Google Sheets, Data Studio, and Excel, as well as data warehouse destinations like Google Cloud Storage, BigQuery, and the Supermetrics API.
Before you begin
To connect Supermetrics to Shopify, you need a Shopify store owner account or a Shopify staff account.
You can confirm a store's owner by logging into Shopify and navigating to Settings → Users and permissions. You'll see the store owner's name at the top of the page.
Shopify store owners can add staff to their Shopify store. Learn how to add a new staff account or edit permissions for an existing staff account, including giving them permission to use apps like Supermetrics.
- To give a staff account access to Supermetrics, open the Permissions menu in Shopify, and then click Apps and channels. Supermetrics should be listed with any other apps linked to the store.
- While all store owners can link new apps to a store, staff members need specific permissions ("Manage and install apps and channels" and "Approve app charges").
If you want to pull data for multiple Shopify stores, you'll need to repeat the authentication process for each one.
Once you've completed authentication for your first store, reauthenticate your connection, this time using the name of your second store. Repeat this process for each store.
Instructions
Install the unlisted app
It's not possible to authenticate a Supermetrics login from Shopify itself. To connect your Shopify account to Supermetrics successfully, follow the instructions below.
The first time you log in to Shopify via Supermetrics, you'll be asked to install the app. Click Install unlisted app to proceed.
- Open a new Google Sheets file
- Navigate to Extensions → Supermetrics → Launch to open the Supermetrics sidebar.
- Under Data source, select Shopify.
- Enter your store name and click Start.
- Enter your email address and click Next.
- Enter your password and click Log in.
- Select the account you'd like to include in your reporting.
- Open the Supermetrics data source gallery
- Navigate to Shopify and click Try.
- Click Authorize.
- If you're authenticating the data source for the first time, log in with the Google Account you use with Supermetrics. Click Allow.
- Click Authorize.
- Enter your store name and click Start.
- Enter your email address and click Next.
- Enter your password and click Log in.
- Scroll down to the bottom of the page. To create a report with our template, select Use report template for new reports. To create a blank report, deselect this option.
- Click Connect on the top right-hand side.
- Click Create report.
- Click Add to report.
Add or remove a user account in Data Studio
- Click the edit icon next to the data source's name in the Data Studio sidebar.
- At the top left of the connection pane, click Edit connection.
- Scroll down to Parameters.
- Browse team, account, and license management options in the section beginning "To add more/manage accounts..."
Connections
If you use Excel and no other Supermetrics products, you’ll be able to connect accounts to data sources and share these connections with your team. You can manage connections either within the add-in sidebar or via the Supermetrics Team Site. Learn more about shared connections.
Before you can authenticate Shopify in Excel, you need to install the Supermetrics add-in.
- Open an Excel file.
- Click Data → Show Supermetrics
- Under Data source, select the data source.
- Choose to make this connection shared or private.
- Enter your store name and click Start.
- Enter your email address and click Next.
- Enter your password and click Log in.
- Select the accounts you'd like to include in your reporting.
Explore our guides to set up data transfers to various destinations.
- BigQuery
- Data warehouses and cloud storage (Amazon S3, Google Cloud Storage, Snowflake, Azure Storage, or Azure Synapse)
- The Supermetrics API
Reauthenticate the data source
Troubleshooting
- If you encounter a 403 Forbidden error when authenticating to a Shopify Store or authentication failed error after reauthenticating Shopify, follow this guide.
- If you encounter an authentication error such as “authentication failed”, “you need to reauthenticate” or similar, see this guide.
- If you encounter a permission error such as “user permission denied” or similar, follow this guide.
