This guide will walk you through how to authenticate or reauthenticate Capterra PPC and Capterra Reviews with Supermetrics in Google Sheets, Data Studio, and Excel.
Before you begin
To connect Supermetrics to Capterra PPC, you need:
- API access and an API key enabled by the Capterra account manager.
To connect Supermetrics to Capterra Reviews, you need:
- A Capterra product identifier for search. This identifier can be taken from the URL of the product page in Capterra.
Features
With Capterra PPC, you can:
- Report all the basic metrics for your advertising and promotions: cost, clicks, conversions, average position, CPC, and CPA/CPL.
Fetch data by vendor, product, country, channel, or by time.
Report data from three different platforms: Capterra, GetApp, and Software Advice.
With Capterra Reviews, you can:
- Fetch data from 250 most recent reviews for any product.
Instructions
- Open a new Google Sheets file
- Navigate to Extensions → Supermetrics → Launch to open the Supermetrics sidebar.
- Under Data source, select Capterra PPC or Capterra Reviews.
- For Capterra PPC:
Enter your Account name and API key, and click Start.
Navigate to Report configuration.
For Capterra Reviews:
Click Start.
Navigate to Report configuration.
Under Software ID, insert the software ID.
- Open the Supermetrics data source gallery
- Navigate to the data source and click Try.
- Click Authorize.
- If you're authenticating the data source for the first time, log in with the Google Account you use with Supermetrics. Click Allow.
- Click Authorize.
- For Capterra PPC:
Enter your Account name and API key, and click Start.
Navigate to Report configuration.
For Capterra Reviews:
Click Start.
Navigate to Report configuration.
Under Software ID, insert the software ID. - Click Connect on the top right-hand side.
- Click Create report.
- Click Add to report to complete the authentication steps.
Add or remove a user account in Data Studio
- Click the edit icon next to the data source's name in the Data Studio sidebar.
- At the top left of the connection pane, click Edit connection.
- Scroll down to Parameters.
- Browse team, account, and license management options in the section beginning "To add more/manage accounts..."
Connections
If you use Excel and no other Supermetrics products, you’ll be able to connect accounts to data sources and share these connections with your team. You can manage connections either within the add-in sidebar or via the Supermetrics Team Site. Learn more about shared connections.
Before you can authenticate the data source in Excel, you need to install the Supermetrics add-in.
- Open an Excel file.
- Click Data → Show Supermetrics
- Under Data source, select the data source.
- For Capterra PPC:
Choose if this connection should be shared or private.
Enter your Account name and API key, and click Start.
Navigate to Report configuration.
For Capterra Reviews:
Choose if this connection should be shared or private.
Click Start.
Navigate to Report configuration.
Under Software ID, insert the software ID.
Troubleshooting
- If you encounter an authentication error such as “authentication failed”, “you need to reauthenticate” or similar, see this guide.
- If you're missing an account from the drop-down list, follow these steps.
- If you encounter a permission error such as “user permission denied” or similar, follow this guide.