This guide will walk you through how to authenticate or reauthenticate Klaviyo in Supermetrics for Google Sheets, Data Studio, and Excel, as well as data warehouse destinations like Google Cloud Storage, BigQuery, and the Supermetrics API.
Before you begin
To connect Supermetrics to Klaviyo, you need a Klaviyo account with an Admin, Owner, or Manager user role level. Learn more about user management and privileges in Klaviyo's documentation
You'll also need to generate an API key before you can connect. Follow Klaviyo's instructions to generate your API key.
Instructions
- Open a new Google Sheets file.
- Navigate to Extensions → Supermetrics → Launch to open the Supermetrics sidebar.
- Under Data source, select Klaviyo.
- Enter your API key.
- Click Start.
- Select the accounts you'd like to use in your reporting.
When you're ready, learn how to create your first Supermetrics query with Klaviyo.
- Open the Supermetrics data source gallery.
- Navigate to Klaviyo and click Try.
- Click Authorize.
- If you're authenticating the data source for the first time, log in with the Google Account you use with Supermetrics. Click Allow.
- Click Authorize.
- Enter your API key and click Start.
- Select the accounts you'd like to use in your reporting.
- Scroll down to the bottom of the page. To create a report with our template, select Use report template for new reports. To create a blank report, deselect this option.
- Click Connect on the top right-hand side.
- Click Create report.
- Click Add to report.
When you're ready, learn how to create your first Supermetrics query with Klaviyo.
Add or remove a user account in Data Studio
- Click the edit icon next to the data source's name in the Data Studio sidebar.
- At the top left of the connection pane, click Edit connection.
- Scroll down to Parameters.
- Browse team, account, and license management options in the section beginning "To add more/manage accounts..."
Connections
If you use Excel and no other Supermetrics products, you’ll be able to connect accounts to data sources and share these connections with your team. You can manage connections either within the add-in sidebar or via the Supermetrics Team Site. Learn more about shared connections.
Before you can authenticate the data source in Excel, you need to install the Supermetrics add-in.
- Open an Excel file.
- Click Data → Show Supermetrics.
- Under Data source, select Klaviyo.
- Choose to make this connection shared or private.
- Enter your API key and click Start.
- Select the accounts you'd like to use in your reporting.
When you're ready, learn how to create your first Supermetrics query with Klaviyo.
Explore our guides to set up data transfers to various destinations.
- BigQuery
- Data warehouses and cloud storage (Amazon S3, Google Cloud Storage, Snowflake, Azure Storage, or Azure Synapse)
- The Supermetrics API
Reauthenticate the data source
Troubleshooting
- If you encounter an authentication error such as “authentication failed”, “you need to reauthenticate” or similar, see this guide.
- If you encounter a permission error such as “user permission denied” or similar, follow this guide.