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How to change a license user ID

This guide describes how to change the Supermetrics user ID assigned to a license (your license user ID) in the Supermetrics Team Site.


Before you begin

Make sure to add the user you'd like to change the ID to as a team member. Learn how to see all of your license's users.


Check your modification count

You can change a license user ID up to 5 times during the license period. This is called your modification count.


The license period is the entire existence of your license, from the day it's activated to the day it ends. Its modification counts never resets or increases, including after payments or renewals.


To see your modification count, open the Team Site licenses tab. Find the license you'd like to review, and click Manage. Your modification count will be visible under "Modifications remaining".


Transfer queries

You should transfer any queries assigned to the license user ID you're changing in advance. This ensures that your reporting will keep running during and after the change.



Check your credit card details

If you're changing the license user ID because a teammate is leaving your company, make sure that the card linked to your license will remain valid after they leave. Learn how to update your credit card details.


Instructions

Google Sheets, Data Studio, and Excel

  1. Open the Team Site licenses tab.
  2. Select the license you'd like to reassign.
  3. Under "Users", select Manage users.
  4. Click Assign a new user to the license.

We recommend that you reauthenticate your data sources after completing the change.


BigQuery and the Supermetrics API

BigQuery and Supermetrics API licenses use the Team membership feature. To change a license user ID, you'll have to change team members and their roles.

The user originally assigned to the license will generally be the team's initial Owner. (There are no BigQuery or API license owners — there are only Team owners.)

We recommend that you reauthenticate your data sources after completing the change.



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