Many data sources have limits on how many requests an API account can make in a specific period of time. These are referred to as API request quotas or request limits.
If you reach a quota or request limit
If you see this error message, you've likely reached the API request limit for your data source:
- Daily [data source] quota exceeded, try again later.
You can monitor your license's usage and request quotas in the Supermetrics Team Site. If you think you've reached a limit, you'll find more information there.
A single Supermetrics query can result in many requests to the data source API, depending on the selected metrics and dimensions. This means that you can reach a quota limit with only a few queries.
How to fix this
If any of your data source quotas reach their limit, reduce your request size to something that's below your data source's limit. We recommend that you:
- Shorten date ranges
- Remove unnecessary fields
- Use fewer accounts at once
If you're using Google Sheets, you can also use the "Combine new results with old" feature to create more efficient queries.
Reference list: Available data source request limits
|Data source||Request limit||Reset time|
|Adform||500 requests per day||24 hours from first request|
|Adobe Analytics||Adobe licenses don't have a standard request limit. Contact Adobe to make modifications.|
|Adobe Analytics V2 (Reference)||120 requests per minute per license (enforced as 12 requests every 6 seconds)|
|Google Campaign Manager||30,000 requests per user per day||Midnight, Pacific Standard Time (UTC-8)|
|Google Display & Video 360||2000 requests per day|
|Facebook Ads||Dynamic rate limit based on account usage and ad spend||Up to one hour|
|Facebook Insights||4,800 requests per engaged user per day||24-hour sliding window|
|Google Analytics (Reference)||10,000 requests per view (profile) per day||Midnight, Pacific Standard Time (UTC-8)|
|Twitter Ads||250 requests per 15 minutes||Every 15 minutes|
|Twitter Public Data||Varies between data types||Every 15 minutes|
|Yandex.Metrica||5,000 requests per user per day||Midnight, Moscow Standard Time (UTC+3)|
|YouTube||20,000 requests per user per day||Midnight, Pacific Standard Time (UTC-8)|