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Mailchimp: Permissions troubleshooting guide

Due to the way MailChimp's API and our connector are built, it’s not currently possible to log in to Mailchimp in Supermetrics with multiple accounts. 


If you've authenticated with MailChimp login credentials that have access to multiple MailChimp accounts, future refreshes may show mixed-up data from any of the accounts that you have access to.


There is a workaround for this limitation.


Instructions

To fix this, please assign unique email addresses to each business account. This means you should log in with a different email address for each business account. To add a new user, follow these steps:


Google Sheets and Excel

  1. Connect to Mailchimp from the Supermetrics sidebar in Google Sheets or Excel.
  2. Under Data source, click the chevron next to the data source's name.
  3. Click Add connection.


Looker Studio (formerly Data Studio)

Follow these instructions to add a new user


Power BI

  1. Go to the Power BI query list on the Supermetrics Hub.
  2. Select a Mailchimp query.
  3. In the sidebar, click New connection.


The Supermetrics API (Query Manager)

  1. Go to Query Manager on the Supermetrics Hub.
  2. Select the Mailchimp data source.
  3. Click Add new connection.

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