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How to update your credit card details

Before you begin

  • You must be an Admin or Owner of the team — see this article to change your role.
  • You must be assigned to the license as a user — see this article to assign yourself to the license.
  • You're paying by credit card. (If you pay with PayPal, please change credit card details directly from your PayPal account.)
  • The license must have auto-renewal enabled.
  • The license must have been active, or have expired, within the last 27 days.


  1. Go to the Licenses page on the Supermetrics Hub. Check that you're in the right team in the bottom-left corner.
  2. Find the license you'd like view, and click the license.
  3. Under Payment method, click Change card.
  4. Enter the new credit card information.
  5. Click Save.

Please note that Stripe will make your next scheduled payment with your updated credit card information. There may be a short delay between the credit card update and the license renewal.

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