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How to update your credit card details

Before you begin

  • You must be an Admin or Owner of the team — see this article to change your role.
  • You must be assigned to the license as a user — see this article to assign yourself to the license.
  • You're paying by credit card. (If you pay with PayPal, please change credit card details directly from your PayPal account.)
  • The license must have auto-renewal enabled.
  • The license must have been active, or have expired, within the last 27 days.


  1. Log in to the Supermetrics Hub.
  2. Check that you're in the right team in the bottom-left corner.
  3. Click your email address in the top-right corner and select Licenses.
  4. Find the license you'd like view, and click the license.
  5. Click the pen icon next to Payment method.
  6. Enter the new credit card information.
  7. Click Save.

Please note that Stripe will make your next scheduled payment with your updated credit card information. There may be a short delay between the credit card update and the license renewal.

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