Before you begin
- You must be an Admin or Owner of the team — see this article to change your role.
- You must be assigned to the license as a user — see this article to assign yourself to the license.
- You're paying by credit card. (If you pay with PayPal, please change credit card details directly from your PayPal account.)
- The license must have auto-renewal enabled.
- The license must have been active, or have expired, within the last 27 days.
- Log in to the Supermetrics Hub.
- Check that you're in the right team in the bottom-left corner.
- Click your email address in the top-right corner and select Licenses.
- Find the license you'd like view, and click the license.
- Click the pen icon next to Payment method.
- Enter the new credit card information.
- Click Save.
Please note that Stripe will make your next scheduled payment with your updated credit card information. There may be a short delay between the credit card update and the license renewal.