Supermetrics Support Forum

Team Management for Data Studio

We now have a Team Management tool that allows you to add and remove members from your Supermetrics teams. This is primarily used to give access to your Data Studio and other "Team Licenses", but the site is also used for license management and invoices.

The tool is accessible at https://team.supermetrics.com/ and you must log in with the Google Account you defined as the User Id when you purchased the license in order to do further team management. The below guide describes the primary features of adding/modifying/removing team members and changing the team name.

Quick link to specific sections:

Basic Information

Team membership has two functions: 

First is to give access to Data Studio licenses. Google accounts that are listed on the team, regardless of role, will have access to any and all Data Studio licenses associated with the team under the LICENSES tab.

Second is to give billing access to administrators/purchasers so that they can manage the licenses (purchase, renew, updated payment methods, etc.) Typically only "Owner" roles can take these actions.

IMPORTANT - Team membership has NO EFFECT on "assigned licenses"-types, such as Supermetrics for Google Sheets, Functions, Excel, etc. Those licenses only work for the one assigned user and ignore the team functionality.

Adding Members

  1. Log into https://team.supermetrics.com/ with the User Id set for the license.
  2. Check that the correct team is selected. You may belong to multiple teams and not all may have licenses. 
    1. Click on the LICENSES tab and check that the expected items are listed under "Team Licenses".
      NOTE: It is okay if you see expired trials in this list as well.
    2. If the product is missing, click the Switch team icon in the upper right-hand corner and see if there are other options to select.

      Blue arrow points to "Switch team" button which will let you swap teams

    3. Select another team and recheck the LICENSES tab to see if that has the license. If none of the teams you belong to has the license, click the Support link and send a support ticket as there may be another issue with your license.
  3. When you have verified you have the right team active with your Data Studio license, click on the TEAM tab.
  4. Click the ADD MEMBER button.

    Blue arrow points to the "ADD MEMBER" button so that you can add a new team member

  5. A pop-up will appear. Fill in the Member Email with a valid Google account the member will use to access Data Studio and/or Team Management.
  6. Add their First and Last names (optional).
  7. Select their Team role from the drop-down. Note that the team role has no effect on what the user can do in Data Studio or other products. This is only for Team Management itself.
    • Owner - Has full rights to manage the team, the licenses, and billing. Can merge teams.
    • Admin - Has rights to manage the team, can see some billing information but may not be able to edit it.
    • Editor - Can only view licenses and team membership. Cannot see billing, cannot interact with licenses, cannot manage the team in any way.
  8. Click OK to save the member. They should now be present in the Members list and will have access to license in Data Studio next time they connect to that tool.

Modifying Members

  1. Click on the TEAM tab.
  2. Find the member to change in the list and click to expand.
  3. Click the EDIT button.
  4. In the pop up you can change the First and Last Name fields and change the Team role. At this time you cannot edit the email address.
    • If you need to correct a bad email address, instead add the corrected email as a new member and then remove the incorrect one.
  5. Click OK to save the changes.

Removing Members

  1. Click on the TEAM tab.
  2. Find the member to remove in the list and click to expand.
  3. Click the "..." button, and select "Remove member...".

  4. There will be a pop-up asking you to confirm you wish to remove the user. Click OK to proceed.
  5. The removed user will no longer have access to the team or the Data Studio license for that team.

Editing the Team Name

  1. Click on the TEAM tab.
  2. Under the team name, click the "Edit" link.

    Blue arrow points to red link to "Edit" the team name

  3. Edit the team name to make it more unique and identifiable.

    IMPORTANT - There's a known issue that happens if you give the team the same name as another existing team. Make sure your team names are unique from each other to prevent this.

  4. Click OK to save the changes.

Adding and Removing Teams

The functionality to add or remove teams is not yet available, but you can now merge unused teams into others. Please see Merging Teams in Team Management.

Please note that the Team Management is in beta and a growing tool, so the look of the UI and functionality may change over time. We will strive to update these documents with the latest UI and feature changes, but it may not be 100% accurate all of the time.

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