Supermetrics provides several ways to modify a license. These are designed to let you make adjustments as your business’s needs change.
If you purchased your Google Sheets or Data Studio before March 28, 2021, or your Excel license before June 15, 2021, you’ll have to cancel the old license and purchase a new package.
If you purchased your Google Sheets or Data Studio after March 28, 2021, or your Excel license after June 15, 2021, you can add more features to your license at any time during the subscription.
You can upgrade your license to add data sources, daily automated refreshes, up to 3 license users, and up to 10 data source accounts.
To upgrade your license, follow these instructions:
- Log into the Supermetrics Team Site.
- Check that you’re in the right team in the upper right-hand corner.
- Click the License tab.
- Find the license you wish to view.
- Click Manage to see the license details.
- Click Upgrade.
Once the upgrade is completed, the new features will be added to your current subscription. If you can’t upgrade your licenses, please submit a support request.
Please contact our sales team if you want to add the following features to your subscription:
- Premium data source(s)
- Hourly scheduled refreshes
- More than 3 license users
- More than 10 data source accounts
If you need further assistance, please submit a support request.