The best way to cancel a Supermetrics subscription depends on the payment method that was used to buy the subscription.
Subscriptions bought online
- Go to the Subscriptions page on the Supermetrics Hub. Check from the top bar that you're in the right team.
- Find the subscription you'd like to view and click the subscription.
- Scroll down to the very bottom of the page.
- Click Cancel subscription.
Note that while you can cancel future payments anytime, Supermetrics won't refund the remaining days of your existing subscription should you choose to cancel the subscription.
Subscriptions bought with our sales team
If you have a separate signed agreement with Supermetrics, you'll have to cancel the subscription according to the agreement. Contact our support team if you have any questions.