If you need to update your billing information, there are a few options available.
Update online
- If you have an Admin or Owner user role in the team and you're paying by credit card, you can update your credit card details in the Supermetrics Team Site.
- If you're using PayPal, you can update the credit card details directly from your PayPal account.
Create a support ticket
Our support team will be happy to help update your billing details. When you contact us, please include the following details in your message:
- Company name
- Billing address
- Invoice email
Details that can't be updated
European VAT IDs and billing cycles can't be changed after a purchase has been processed. To make changes, you should cancel the current license and purchase a new one.