Changing online
- If you are an Admin or Owner of the team and you are paying by credit card, you can update credit card details from the Supermetrics Team Site.
- In case of using PayPal, you can update the credit card details directly from your PayPal account.
Changing with a support ticket
- Company name
- Billing address
- Invoice email
What cannot be changed
- European VAT ID
- Billing cycle
Please note that you can’t change European VAT ID or billing cycle after the purchase has been processed. Alternatively, you’ll have to cancel the current license and purchase a new one.