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How to reconnect or remove accounts with multiple logins

For Excel users

If your team uses Supermetrics for Excel and no other Supermetrics products, you’ll see different options for managing data source logins. Learn more.


This guide will walk you through how to reconnect accounts with multiple logins the Supermetrics Team Site.


Instructions

Renew a connection

Follow these steps to renew expired, stale, or problematic logins:

  1. Log into the Supermetrics Team Site data source manager with the account you use for Supermetrics.

    If the site asks you to select a specific team, you’ll need to select the one with the products and licenses you want to renew the login for.

  2. Find the connection you want to renew. 
  3. Under Actions, click the 3-dot menu.
  4. Click Reconnect.


Remove a connection 

Follow these steps to remove expired, stale, or problematic logins.

  1. Log into the Supermetrics Team Site data source manager with the account you use for Supermetrics.

    If the site asks you to select a specific team, you’ll need to select the one with the products/licenses you want to renew the login for.

  2. Find the connection you want to remove. 
  3. Under Actions, click the 3-dot menu.
  4. Click Disconnect.




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