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Frequently Asked Questions (FAQ)

Most common questions about Supermetrics for Google Drive

  • Which data sources can I access with Supermetrics for Google Docs/Sheets, and will you be adding more?
  • I'm logged into Google Sheets with one Google Account, but for Supermetrics, I want to log in to a Data Source with a different Google Account. How do I do this?
  • What does the "Show all time values" setting do?
  • Can I See/Edit All of the Queries That I've Created?
  • How can I delete queries? I've cleared the data but it keeps reappearing when I press Refresh.
  • Can others edit or refresh the queries I've created?
  • I have multiple user accounts (eg. Google Ads MCC accounts). Can I add queries for all of these and how do I ensure they are refresh with the correct account?
  • How Can I Transfer Queries From One User to Another?
  • Why does the tool only return part of the date range I selected?
  • I want to add a query that doesn't return any data right now, but will start returning data later. When I run this, I get a "No data found" error, and no query is added. How can I add this kind of query?
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