Facebook Ads Insight API Refresh

Hi, I am using Supermetrics for Google Sheets to pull data from a Facebook Ad Account.

If I change the name of a campaign in the Facebook ad account and afterwards I refresh the data in the Google Sheets, it takes a while until the changes in the Google sheets appear. Does somebody know how long this process takes? I guess there is cache system on Facebook side...?


  • Hi Julian, 

    Facebook like most other data sources has some delay in delivering data to its API. The delay comes directly from the underlying API and we unfortunately have no control over it. It shouldn't really take that long, probably hour(s), however only Facebook can provide exact information on this.

    I hope this clarifies the situation.

    Best regards, 

    - Supermetrics team

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