Facebook Ads API Error

Community Connector Error

There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.

Connector details

Unsupported get request. Object with ID 'act_1601896980112231' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api (error code 102) (Supermetrics request ID: HQopug2ttuQtQiF0TTVPaIeeslTr6dE7).


Error ID: f3fd3f59

10 people have this problem
  • We're having the same problem right now with some of our ad account. Any solution for this one?

  • Was there a fix/solution to this?

  • I Have the same problem. Sometimes they fix it but after two days the issue come back.

  • Hey! As a first step we recommend you to follow this guide. If the problem persists after following the steps on the support guide, please submit a ticket at support.supermetrics.com and we'll investigate further. 

    Best regards, 

    Sanna/Team Supermetrics 

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