Supermetrics Support Forum

Can't launch sidebar and set schedule report

Hi, I used to use this gmail account to setup the schedule job in google supermetric.
However, I don't know why the launch sidebar button is out of function. 

On the other hand, for the schedule report setting, it pops up a message box that I do not have the google analytics account.


2 people have this problem
  • Hi, thanks for reporting this in.

    Could you try these steps to possibly narrow down the root cause:
    1. Try to open the addon in a different Sheets file
    2. Try to open the addon in a different browser

    3. Try to open the addon in an incognito/private mode 


    -Supermetrics Support

  •  

    1. Try to open the addon in a different Sheets file - Fail

    2. Try to open the addon in a different browser - Tried Chrome and IE but failed

    3. Try to open the addon in an incognito/private mode - Failed

  • I tried all of the above ways too, but the error continues. I can't load the sidebar.

     

    Jose Neto

    http://simuladorinvestimento.com.br/

Login to post a comment