Supermetrics Support Forum

FB Ads: Video average percentage watched returning 0%

Hi everyone,


We're experiencing an issue where the "video average percentage watched" metric is returning 0% across our managed fb accounts.


It doesn't error, it just returns 0%. About a month ago, the same metric would return actual numbers in percentage format. Not sure what's happening here, anyone else experiencing the same issue? I've checked and the other video metrics are reporting proper data.


Cheers,
Ben

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