Facebook Ads query failing

My scheduled queries from Facebook Ads are failing and I'm receiving the message bellow:

Error: We failed to fetch the requested data from Facebook due to temporary issues with their API: job failed

Anyone else with the same problem?

1 person has this problem
  • Yeeeeup. Having the same issue. Came up when we were trying to get mid month reports out a couple weeks back, but went away after a day or so. Now it's back.

  • Yes, same problem here. I opened a ticket with the support and they've aknowledge that there is an issue with the Facebook API.

  • Hi. I have pulled the data from Facebook Insights and Ads and exposed the information on Power BI dashboard using Supermetrics API. Is there any way I can set up automatic refresh trigger for the data to be updated with a month's frequency?

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