FB Query - Query Failed : Error:null

A

Abhishek Shrestha

started a topic about 1 year ago

I get an error when trying to pull the following query:

Query Dimensions:

Date, Campaign ID, Campaign name, Ad ID, Ad Name, Ad set ID, Ad set name

Query Metrics:

Impressions, Link clicks, Amount spent

What is this error and what can I do to run this query?

Thank you

J

Jessica Brock
said about 1 year ago

Hi Abhishek,

You might be running into this issue which affects larger, detailed queries like the one you are doing, which is both daily and down to the ad level:
Facebook failed to return data for your query - Known Issue with Facebook Service

As noted in the article, you can work around this by removing dimensions from the query to simplify it or pull a shorter date range.

If you still get the error with a simplified query running for a short period of time, then let us know so we can gather additional information from you to investigate.

-Thank you

Supermetrics Team

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