Wrong custom conversions
Hey,
The website custom conversions on Supermetrics is actually double the actual shown on Facebook. Any idea of this error?
Supermetrics Support Forum
Supermetrics Support Forum
Hey,
The website custom conversions on Supermetrics is actually double the actual shown on Facebook. Any idea of this error?
Hi Ankit,
Thanks for your message.
Looks like you need to fetch those custom conversions in a different way, to get the correct result. This is due to how Facebook has structured their API.
Please see:
https://support.supermetrics.com/support/solutions/articles/19000093501-how-to-query-for-facebook-ads-custom-conversions
and
https://support.supermetrics.com/support/solutions/articles/19000096352-how-to-get-cost-per-conversion-for-facebook-custom-conversions-data-studio-
Best,
Heidi / Supermetrics