Supermetrics Support Forum

Don't see the source account once created (multiple sources affected)?

I noticed twice recently in two different Supermetrics data sources, one for Facebook and one for Google Ads, that if I go to the edit the connection screen of the source I can't see what account is selected.

It's as if no account is selected.


I know I can use an Account dimension to work out which account we are actually displaying data for but thought I'd flag this as it seems like a bug.



  • Hi George,


    Thanks for the heads up!


    Looks like this might be some edge case thing with Data Studio UI, as I could not reproduce it. A possible explanation could be changes on Data Studio side, or an update of the connector on our side, that would have seemingly lost the account selection in the dropdown, even if it would sit in the connector's memory. 


    Were you able to select the account at this situation anyway, so that it did not stay lost? 


    Best,

    Heidi / Supermetrics

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