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API Facebook Lead

M
Midia Engine
started a topic about 1 month ago

Os dados importados do Facebook Lead não estão sendo importados por completo. Tenho uma query com range com início em 01/02 e data final até a data atual (hoje). Ela está puxando dados até 07/03. Há algum problema com a API do Facebook ADS?

No mesmo arquivo tenho uma do Google Analytics com a mesma range e está funcionando.

  • J
    Jessica Brock
    said about 1 month ago
    Hi,

    It sounds like you may be running into this known problem, especially if you have a lot of split dimensions:
    Facebook failed to return data for your query - Known Issue with Facebook Service
    ​
    This issue may cause the FB API to return no or partial data. The article notes some workarounds that can help avoid this behavior.

    Also check to make sure your row (or column) limits are high enough for the amount of data, as this can also cut off results if set too low:


    -Thank you
    Supermetrics Team
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