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Supermetrics sync with IGTV

G
Gabriel Bontempo
started a topic over 2 years ago

Hi folks!

I have trying to connect my Instagram Data with Data Studio, but it doesn't appear my IGTV posts.

Have some way to put this data on Supermetrics connector?

1 person has this question
  • Heidi Virta
    said over 2 years ago
    Hi Gabriel,

    Thanks for your question.

    IGTV posts are unfortunately not yet supported in the Instagram API, hence we're not able to provide that. Hope you can give the feedback to Instagram, to hurry up the additions to the API. Thanks! :)

    Best regards,
    Heidi / Supermetrics
    1 person likes this
  • N
    Nanda Dwinanti Ramdhani
    said almost 2 years ago

    Hi !

    Related to IGTV , is this still not possible?

    1 person likes this
  • A
    Anastasia Clarkson
    said over 1 year ago

    Hello, 

    I am also looking for an update on IGTV posts.

  • A
    Alice KO
    said over 1 year ago

    Hi, 


    I am also looking for the data for IGTV posts, any update about it?

  • J
    Jessica Brock
    said over 1 year ago

    Hi All,


    We re-checked this as it has been a while and Facebook says "IGTV objects are not supported", so we cannot add this until when/if the API is updated.



    Clipboard 2020-17-02 at 12.21.59 PM.png
    https://developers.facebook.com/docs/instagram-api/reference/media/


    -Thank you

    Supermetrics team

  • D
    Dominik Domjanic
    said 6 months ago

    Hi Jessica,

    is it still not possible?

  • J
    Jessica Brock
    said 5 months ago

    Hi!


    It is now possible, the last update to the Graph API added support for IGTV finally (but still no Reels support). We already have a task in the pipeline to validate what is necessary to support those and hopefully can add fields for those soon.


    -Thank you

    Supermetrics Support

  • D
    Dominik Domjanic
    said 5 months ago

    Hi Jessica,

    great news, thank you! Do you mean the Instagram Insights Data connector?

  • J
    Jessica Brock
    said 5 months ago

    Correct, the Instagram Insights connector (not sure if the public data one can pick up on these too, can check that as part of the investigation as well).

    -Thank you
    Supermetrics Support

  • J
    Jessica Brock
    said 5 months ago

    We now support IGTV in the Instagram Insights data source!

    There's two new fields added to help support these media objects:

    • Media product type
    • IGTV video title


    -Thank you
    Supermetrics Support

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