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Facebook Ads Platform Data Not The Same as Data Studio
Hi there. I've connected a client's Facebook Ads account via Supermetrics and for a given date range the FB interface says that the spend was £16,057.05 while the 'social spend' metric in Data Studio is only £15,919.09.
There is also a discrepancy between the Facebook Ads connector into Data Studio and the Sheets version, where some link clicks in DS have their spend attributed to destination URLs within Facebook (videos) while in the Sheets version of this data only external links with correct UTM parameters are present.
If you could take a look of this that would be great, I'd be happy to share access to the reports if that would help.
Thanks,
Joanna
1. Fill in the form in Team Management to grant us permission to your file and query data. Directions for how to do this are here: Granting Permission for Data Access to Support (If you have done this before, please let us know)
Hey,
was this problem solved somehow?
I am encountering the same problems at the moment. I'm quite new to the topic but I checked my conversion window and other settings and I still have descrepancies in my data from Facebook Ads.
Thanks,
Moritz
Hi Morirtz,
We've had a number of problems with Facebook Ads in the past 2 weeks so it could be due to those. However so that we can verify, please follow the instructions in my last reply to submit a new ticket to support, making sure to given the items asked for, for quickest turn around.
I'm going to lock this as it's 11 month old thread that's may not be relevant anymore as the original problem was due to the field in question being estimated and in-development, which means FB can change the behavior at any time.
-Thank you
Supermetrics Team