Facebook Insights / DataStudio: Can't add new Facebook Pages

Hi there,

We used the Facebook Insights DataStudio Connector to setup a Facebook Insights report before I realised you had to have access to the Page via actual Facebook and not just Business Manager. 

I now have full Admin access to the Facebook Page via actual Facebook but I cannot seem to get the Facebook Page to appear in the list of available Facebook Pages. 

I've tried logging out of Facebook, deleting the Data Source, even disconnecting the entire Connector from our account but I can't get this new Facebook page to appear in the list. I have 20-odd pages that are appearing and the for which the connector works perfectly. I just can't seem to get this new page added to the list. 


13 people have this problem
  • Having the same issue.  Supermetrics what's the solution?

    2 people like this
  • I am also having this issue.

  • Has this found any solution?

  • I have the same problem, I get a message "This action is not supported if you have logged into multiple consumer accounts or from the same domain. Please log out and try again." I already did everything and I can't connect it.

  • Basta digitar uma guia anônima que resolva o problema
  • Just enter an incognito tab that solves the problem

  • Same problem here, I tried in the incognito tab but that doesn't help.

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