Supermetrics Support Forum

Solved

Supermetrics not Refreshing. Triggers wont save.

Hi Everyone,


When I click refresh, it hangs on the popup "running refresh" and nothing loads. My auto-triggers appear to be running, however I cannot save a new one. It says "Saving trigger failed: undefined".


Is anyone else experiencing this today?



  • Following up here,


    It seems it was a bug with Google Suite. I was logged into multiple Google accounts, and even though it showed I was logged into the correct account, the bug was resolved after logging out of all other google accounts in other tabs and windows.

  • Hi!


    Glad you were able to solve the issue.


    Best,

    Heidi / Supermetrics team

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