Supermetrics Support Forum

Bing Account Not In Bing Ads Connector For Data Studio

I can't find my Bing account within the Bing Ads + Supermetrics connector in Data Studio. My other accounts are listed in the account view, but the one account I want to add in is missing. I double checked that I am logged into the correct MCC and I also can see all of the other clients. I tried logging out and logging back in, plus manually searching through the list of accounts multiple times to double check it just is out of alphabetical order. What can I do to fix this? The client account was linked weeks ago so it should be available in the list of accounts.

  • Hi,

    Thanks for your message. Sorry to hear the account is missing.


    Are the permissions for that account similar to all the other? Are there any other differences between this account and the rest?


    Please try refreshing your long term cache in our system. Follow the guide below:

    Forcing a Refresh for Account Data


    Let us know how it turns out.


    Best regards,

    Heidi / Supermetrics

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