Solved
Deleted account, migrate queries over.
Hello,
I recently had to remove an account from supermetrics. "peter@warriortrading.com"
However, this account was tied to a bunch of queries, specifically ones that pull data from Google Analytics. You can see thee screen shot for an example.
It will not let me modify the query and change the account to access with. It just spins wheels.
I wish to switch all these queries over to an account that isn't restricted access without having to re create all the queries. Is this possible?
Also, I want to confirm we have a year supermetrics pro for our accounts,
alex@warriortrading.com
and
analytics@warriortrading.com
Thank you for your time.
Alex
(61.6 KB)
Hi Alex,
if you're having issues with moving the queries to another user, please go through this article: https://support.supermetrics.com/support/solutions/articles/19000050074-how-can-i-transfer-queries-from-one-user-to-another-
And yes, you do have approximately one year of validity on alex@warriortrading.com license, but with analytics@warriortrading.com you actually have two licenses and due to this, it's valid until 9.4.2020. If you'd like us to refund the other one, please send us a private ticket about it.
Best regards,
-Supermetrics Team