Supermetrics Support Forum

[URGENT] Error for facebook connector

We have an urgent request as an important meeting is coming up tomorrow and the Facebook connector in our google data studio doesn't work any more. The first attached file has the error details - apparently show some Page Access issue. We tried to edit the connector but there's no Facebook page shown under the login - even though the ID has admin access to the Facebook page. Can you please look into this issue? The ID we are using is leonard.lim@scrippsnetworks.com.


Looking forward to hearing from you.


Best,

Jeannie


2 people have this problem
  • Does anyone know whether this issue has been fixed? There's mention from Supermetrics team¬†here¬†that the Facebook issue last week was fixed - but not sure whether it referred to this issue here because we still see the same error in our dashboard.


    Thanks!

  • It is OK now. I do not have problems running Reports

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