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Account fetch error: Error: no account objects found - Facebook Insights

R

Relevant Spain

started a topic 5 months ago

Hi!

I am trying to create a new Facebook Insights query and I see this message: Account fetch error: Error: no account objects found.

I have logged out and logged in from the sidebar but I cannot fix it.

What can I do to get the Facebook Insight source work properly?

Thanks!

J

Jessica Brock
said 5 months ago

Hi David,

The Facebook Insights issue has now been addressed and the queries should work again! Please retry your queries to verify this has been fixed for you. If you continue to have issues though, let us know so we can continue to investigate.

I also applied one month of free service to your affected license as an apology for the problem and that it took us so long to resolve.

-Thank you
Supermetrics Team

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