Solved
Today is the last day
I want to continue with my paid account at the existing pricing.
Can you tell me:
1. What is the pricing increase for 1 month plan? (before and after)
2. How is "queries" defined on pricing page? Does the rows pulled from Facebook posts mean queries?
3. Can you ensure my service is working?
Hi,
#1 - The current monthly price is for Pro is ~$61 (USD, the price is slightly lower if EUR but the change is the same). The change is to ~$73 a month. If you want to keep the old price, you have to update your license to use auto renewal basically today:
How Do I Enable/Disable Auto-Renewal?
If you bought with Paypal, you can't enable it in Team Management. You need to go into Account Mangement (Where can I find my Account Management page?), and extend/renew the license. In the purchase page you can make sure auto-renewal is checked and complete the purchase to enable auto renewal.
#2 - Each time you press the refresh button, modify a query, or run an automated refresh is considered to be a "query' counted towards your daily limit. You can review your usage now in Team Management - see this article for more information:
Viewing Your Account Usage
#3 - If you have an issue with the service, please submit a request with all the details (error message, explanation of unexpected behavior, account name, query id, etc.) so we can investigate it for you:
https://support.supermetrics.com/support/tickets/new
Also - noticed you put this in the Data Studio section - The price is not changing for that product. Only Google Sheets.
Supermetrics