Supermetrics Support Forum

Trial Period


I tried the Facebook Insights connector, and wanted to try others before deciding which plan to get. I used up the trial period for this connector.

I installed Instagram & Pinterest after, but when I am building the report, it says the connector requires a paid version.

Any way to get trials for other connectors to try?

  • Hi Simon,

    if the message says that the connector requires a paid version, it means that you have authenticated with that connector for the first time more than 14 days ago. 

    Best regards,

    -Supermetrics Team

  • Hi Support Team,

    It is unlikely, maybe a cache error in the connector or something, but we have not used the Pinterest connector and we did try Instagram a few weeks ago, but then the connector was broken and would not connect to Instagram, so we removed it.

  • Ok, thanks for the clarification. Could you please send us a private ticket about this, including your user id (Google account). 

    Best regards,

    -Supermetrics Team

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