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Supermetrics Sidebar wont launch

C
Chief Media
started a topic about 2 years ago

Just set up new account and cannot get the sidebar to pop up.  

  • J
    Jouni Hyötylä
    said about 2 years ago

    Thanks for letting us know. Google has some issues with their add-ons at the moment which is affecting our Google Sheets services as well. Terribly sorry for this.


    You can read more and receive updates at ***Service outage (Supermetrics for Google Sheets) 06-07-2018***


    Best regards,

    -Supermetrics Team

  • J
    Jouni Hyötylä
    said about 2 years ago

    Hi. This issue is now fixed. If you refresh your browser tab with Google Sheets, Supermetrics should open up normally from the add-on menu. This time it will ask you for a permission and opens it up in a new window but it will happen only once.


    Best regards,

    -Supermetrics Team

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