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Supermetrics Sidebar wont launch

Chief Media

started a topic 15 days ago

Just set up new account and cannot get the sidebar to pop up.

2 Comments

Jouni Hyötylä

said 15 days ago

Thanks for letting us know. Google has some issues with their add-ons at the moment which is affecting our Google Sheets services as well. Terribly sorry for this.

You can read more and receive updates at ***Service outage (Supermetrics for Google Sheets) 06-07-2018***

Best regards,

-Supermetrics Team

Jouni Hyötylä

said 15 days ago

Hi. This issue is now fixed. If you refresh your browser tab with Google Sheets, Supermetrics should open up normally from the add-on menu. This time it will ask you for a permission and opens it up in a new window but it will happen only once.

Best regards,

-Supermetrics Team