Supermetrics Support Forum

Solved

Sidebar not launching

Hi,


I have just registered for the free trial on the Google Sheet add-on but the sidebar isn't launching. I have tried it on private navigation and it's still not working. Could you help me with this ?


Thanks


7 people have this problem
  • Same issue for me.

  • We are using the paid version and the sidebar is also not loading.


    1 person likes this
  • Thanks for letting us know. Google has some issues with their add-ons at the moment which is affecting our Google Sheets services as well. Terribly sorry for this.


    You can read more and receive updates at ***Service outage (Supermetrics for Google Sheets) 06-07-2018***


    Best regards,

    -Supermetrics Team

  • This issue is now fixed. If you refresh your browser tab with Google Sheets, Supermetrics should open up normally from the add-on menu. This time it will ask you for a permission and opens it up in a new window but it will happen only once.


    Best regards,

    -Supermetrics Team

Login to post a comment