Google sheets connection issues

Hi guys

Having severe issues with supermetrics add on for google sheets today. The sidebar is not launching and the queries are not loading. I have logged in and out of google and this does not fix the issue

Please help! We have reporting for clients to do!!

1 person has this problem
  • Hi Jo,

    did you manage to get it working already? If you did not, could you please try it in incognito mode and/or in a different browser? We're not aware of any issues currently.

    Best regards,

    -Supermetrics Team

  • Hi guys,

    did you find a fix for this issue, yet?

    I am having the same problem. It worked perfectly until yesterday.

    Sidebar won't launch and queries will not refresh either. We tried it in Chrome, Firefox and Safari.



  • Hi Janina,

    unfortunately still no fix from Google. We have found a workaround but this also requires some actions from Googles side.

    We'll update the status in to this article:

    Best regards,

    -Supermetrics Team

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