Supermetrics Support Forum

Facebook User Access Permissions Level

Hello


I've searched the Supermetrics support pages but can't find an answer to this question.


What is the minimum Facebook user permissions or access level required for Supermetrics to be able to pull campaigns, cost, click etc data?


We pull FB data and send it over to GA for reporting and attribution modeling.

  • Hi Rainer,

    I believe that the user account that is attached to the Ad Account you are trying to get data from must have:

    • At least "Ad account advertiser" level of permissions
    • API access enabled for the user account


    And the user must accept the request for access when logging into Supermetrics connector for the first time. If they decline this it won't work.


    Please let me know if those are set correctly and you are still having issues with access. Any error message texts are helpful for troubleshooting.

    -Thank you
    Supermetrics Team

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