Supermetrics Support Forum

Cannot link LinkedIn profile

Hi, 


I want to create a new connection for a LinkedIn Ads account but I cannot. 


I just can see the following error: There was an error retrieving this Add-on's configuration.


image


I tried to Refresh Authorization but after complete the process and re-authorize the app, I'm back to the same window.


Could you solve this, please?


Thanks!


1 person has this problem
  • Hi Joan,

    We may need to manually remove the token - what is the user account on the license you are trying this with so I can look up and remove the token?


    -Thank you

    Supermetrics Team

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