YANDEX DIRECT Community connector error: No data found YANDEX DIRECT : Supermetrics Support Forum

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YANDEX DIRECT Community connector error: No data found YANDEX DIRECT

Alona Adwords Expert & Yandex Expert

started a topic about 1 month ago

can not remove the connected account

and cannot push data from the connected account

https://youtu.be/3U4Hc3X3n_8

Error Details

There was an error requesting data from the community connector. Please report the issue to the provider of this community connector if this issue persists.

Community connector error: No data found (Supermetrics request ID: MSO8pNdXmpGcYorJEXZbZwGcAtDdT3An). If the problem persists report an issue with the connector owner.

Error ID: b600ff94

1 Comment

Md Jahidul Hasan Mozumder

said 29 days ago

Hi,

Thanks for contacting us.

If you want to remove a account you need to revoke the access from the data source.I have attached a screenshot and from there you can see how to revoke access. After revoking access you need to reauthorize your self to create report. If you want to login from a different account please log out from direct.yandex.ru after revoking access.

Normally, "No data found" this error returns when there is no data for define data range. To make sure you have data for the requested data rage you could generate a report from https://direct.yandex.com/registered/main.pl?cmd=newPdfReport this link.

We are happy to help if you have any other issue.Thanks!

Revoke acces...

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