Duplicate File feature times out

Hi there,

Sometimes when I try to duplicate a file, I get a timeout. I am not sure why this happens and I cannot repeat the issue predictably. Here is a short screencast of the problem occurring.

Does anyone have the same issue?

What can I do to solve it?



  • Hi Andreas,

    We are currently having a service outage that is likely the reason and we are working to address the issue. Please check this article for updates and once it is resolved, recheck to see if your issue is also resolved. If not, please let us know.

    **Service Outage MAY 16th 13:10 GMT +2**

    -Thank you

    Supermetrics Team

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