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Supermetrics add on not loading

My team and I have found Supermetrics to be running very slowly for the last 24 hours, and today when trying to Launch the Sidebar in google sheets it is stuck on the "working" pop up at the bottom of the screen.


5 people have this problem
  • yup - same issue for me!

  • Same for us...

  • we are experiencing same problem

  • Same here

  • Hi Sophia,

    We are currently having a service outage and we are working to address the issue. Please check this article for updates and once it is resolved, recheck to see if your issue is also resolved.

    **Service Outage MAY 16th 13:10 GMT +2**


    -Thank you
    Supermetrics Team
  • Same here

  • Can no longer load sidebar its been like this all day. 

  • Hi All,


    There's a new service outage that is explained here:

    https://support.supermetrics.com/support/solutions/articles/19000084036--service-outage-supermetrics-for-google-sheets-06-07-2018-


    We kindly ask that you do not reply to old thread for old service outages that have been resolved - please submit a new request or start a new thread that is current. I'm going to lock this thread as the original issue was resolved.


    -Thank you

    Supermetrics Team