How can we help you today?

Start a new topic
Discussions Supermetrics for Google Sheets Problems & Solutions
Solved

Supermetrics add on not loading

My team and I have found Supermetrics to be running very slowly for the last 24 hours, and today when trying to Launch the Sidebar in google sheets it is stuck on the "working" pop up at the bottom of the screen.

5 people have this problem
8 CommentsSorted by Oldest First

yup - same issue for me!

Same for us...

we are experiencing same problem

Same here

Hi Sophia,

We are currently having a service outage and we are working to address the issue. Please check this article for updates and once it is resolved, recheck to see if your issue is also resolved.

**Service Outage MAY 16th 13:10 GMT +2**


-Thank you
Supermetrics Team

Same here

Can no longer load sidebar its been like this all day. 

Hi All,


There's a new service outage that is explained here:

https://support.supermetrics.com/support/solutions/articles/19000084036--service-outage-supermetrics-for-google-sheets-06-07-2018-


We kindly ask that you do not reply to old thread for old service outages that have been resolved - please submit a new request or start a new thread that is current. I'm going to lock this thread as the original issue was resolved.


-Thank you

Supermetrics Team


Comments to this discussion are now closed!
More topics in Problems & Solutions
See all 1044 topics