Solved

Supermetrics add on not loading

Sophia PROBERT

started a topic 5 months ago

My team and I have found Supermetrics to be running very slowly for the last 24 hours, and today when trying to Launch the Sidebar in google sheets it is stuck on the "working" pop up at the bottom of the screen.

M

Matt Leaver
said 5 months ago

yup - same issue for me!
George Slokoski
said 5 months ago

Same for us...
E

Edouard Payne
said 5 months ago

we are experiencing same problem
C

Chris Georgakopoulos
said 5 months ago

Same here
J

Jessica Brock
said 5 months ago

Hi Sophia,

We are currently having a service outage and we are working to address the issue. Please check this article for updates and once it is resolved, recheck to see if your issue is also resolved.

**Service Outage MAY 16th 13:10 GMT +2**

-Thank you
Supermetrics Team
O

Online Marketing
said 4 months ago

Same here
Nazarewicz, Richard
said 4 months ago

Can no longer load sidebar its been like this all day.
J

Jessica Brock
said 4 months ago

Hi All,

There's a new service outage that is explained here:
https://support.supermetrics.com/support/solutions/articles/19000084036--service-outage-supermetrics-for-google-sheets-06-07-2018-

We kindly ask that you do not reply to old thread for old service outages that have been resolved - please submit a new request or start a new thread that is current. I'm going to lock this thread as the original issue was resolved.

-Thank you
Supermetrics Team

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