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Facebook Organic Reach. I only get data from the last 6 months

t
tatay@listenic.com
started a topic 5 months ago

Hi all,


I´m trying to get the Organic Reach data from a Facebook account and I only get results from the last six months, and I need the data from the last year. I get without problems the data from viral and paid reach, but only six months from organic reach.


Any idea? Is this a bug of Supermetrics or a restriction from Facebok Insights API?

  • H
    Heidi Virta
    said 5 months ago

    Hi,

    Thanks for reaching out.


    This is likely related to a Facebook API change, that happened a few months back. Please see [FIXED] Facebook - Post level discrepancies


    Please try adding this to Advanced Settings field in Options panel: INCLUDE_ALL_PUBLISHED_POSTS

    Let us know if this helped.

    Best regards,

    Heidi / Supermetrics

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