Supermetrics Not Finding Bing Accounts In Query

Justin Kerley

started a topic over 2 years ago

Hello,

I currently have 40 Bing accounts being pulled into a Supermetrics query, and I have recently (couple days ago") created 2 more Bing accounts and I am not able to find them in the select accounts option. I have tried refreshing the query and the doc and I am still not able to find these accounts.

Could you please help me with this, or at least point me in the right direction?

Thanks.

J

Jessica Brock
said over 2 years ago
Hi Justin,

You added this to the Uploader forum section but this doesn't sound like an Uploader issue. You have a Sheets license so I'm going to presume this is what you actually meant - if not, then please clarify the tool.

I'm not clear if you did this yet - but if not, please try to log out and back in again, like shown in this example:

If that doesn't work, then try this:

Log into Team Management with your User ID. https://team.supermetrics.com/

Go to the Product tab.

Find your Supermetrics for Google Sheets license in the list. Click Manage.

Click on the Refresh tab. Click the Refresh button.

Then try to log back into Bing Ads, refresh the account list and see if its now there.

-Thank you
Supermetrics Tea

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