Supermetrics Support Forum

AdWords Bounce Rate Incosistency

Hi Supermetrics Support,


I am pulling Bounce rates for AdWords accounts and the results given aren't matching the bounce rates in AdWords. Just wondering if there is a glitch currently or if there is a discrepency between the AdWords UI and API.


Thanks!

  • Hi Barnaby,


    Thanks for reporting this.


    We are experiencing an issue related the metric Search Impression Share, that causes the other figures of the query to be inconsistent. Is this metric a part of your query? Our devs are fixing it, but it may take a couple of days to be fixed. The error goes away if you remove Search Impression Share temporarily.


    If that's not the case, please add some screenshots from your report and Adwords interface, for us to compare the difference. Thanks!


    Best regards,

    Heidi / Supermetrics

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